FAQs
The List of Frequently Asked Questions will be further populated as time progresses. If you have a question that is not answered, please get in touch
The festival takes place in Troon Concert Hall and adjacent buildings:
Municipal Buildings,
South Beach,
Troon
KA10 6EF
Details of how to reach the Festival can be found HERE
All Under 18s MUST be accompanied by a person over 21. No exceptions.
(Max of 3 under 18s per responsible adult).
ID will be asked for at Wristband Exchange or at the Venue entrances.
All tickets are electronic. On purchase of your ticket(s) you will be emailed them. Please either print them out when you come to the festival or have them ready on your mobile device.
They will be scanned at the venue entrance if individual tickets, or scanned at the Wristband Exchange if you have a weekend pass, where you will have the appropriate wristband fitted to you. These cannot be replaced and the wristbands must be fitted at Wristband Exchange – you cannot take them with you to fit yourself or have them fitted to a friend.
Wristbands are not transferable between different persons and must be displayed whenever requested by festival staff.
Yes. If you have a weekend pass or if you are a Festival Champion, you will be given a weekend wristband, which will be waterproof.
We’re working hard to give you the best possible line-up in 2026. The Lineup will be announced 8th June when day and evening tickets will go on sale.
Yes. Troon Concert Hall and Walker Hall have accessible ground-floor access, including access to the main concert spaces and accessible toilet facilities.
There are some limitations because this is an older building. The upstairs balcony in Troon Concert Hall can only be accessed by stairs.
We are planning the festival layout carefully and will publish more detailed access information before the full programme goes on sale.
If you have specific access needs, please contact us before booking and we will do everything we can to help you plan the best option.
Acceptable forms of ID to prove you are over 18 include:
- A photo driving licence
- A passport
- A proof of age card, such as the Young Scot Card or the PASS card from the national Proof of Age Standards Scheme.
The format of each stage within the building will be announced nearer the time.
Programming will be announced in due time.
We listened to feedback about the venues, the layout, footfall and how people like to move between spaces during the festival, as well as how we see the festival growing and developing. Troon Concert Hall and Walker Hall fit those points well, so we chose the option that gives the best experience for audiences and artists. 
